Privacy, Terms & Support

Last updated: May 15, 2026

Privacy Policy

At CaterNibble, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We only collect the information necessary to provide our catering order automation service:

  • Name, phone number, and email address
  • Order details and delivery information
  • Payment information (processed securely by third-party providers)
How We Use Your Information

All information collected is used solely for the following purposes:

  • Processing and confirming your catering orders
  • Sending order confirmations and receipts
  • Notifying you about promos, discounts, news, and special offers
  • Improving our AI order-taking service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Terms of Service

By using CaterNibble, you agree to the following terms:

  • CaterNibble is a subscription-based AI order automation platform. A one-time setup fee of $395 applies.
  • After the 3 free months, you will be charged $29.99 per month.
  • All orders require customer confirmation (via SMS or email) before they are finalized to prevent spam and false orders.
  • You are responsible for preparing and delivering the orders received through the platform.
  • Equipment (tablet, phone, printer, etc.) is not included.
  • You may cancel your subscription at any time.

For full terms, please contact support.

Support

Call Us

(510) 555-0123
Mon–Fri, 9am–5pm PST

Response Time

Usually within 4 hours during business days

Need help setting up? Our team is happy to assist you with menu configuration and getting started.